Fractional CTO for DTC Brands

$3M–$20M Annual Revenue

I help Shopify & WooCommerce companies eliminate tech bottlenecks, stabilize their systems, and scale revenue more efficiently — without hiring a full-time CTO.

What I Do

I help DTC founders solve the operational, technical, and growth problems that prevent scale. My work combines engineering, ecommerce, automation, and data-driven decision-making.

01

Systems Architecture & Tech Stack Stabilization

  • Site performance, reliability, and speed
  • WooCommerce / Shopify engineering oversight
  • Subscription architecture (Recharge, Skio, Bold, Woo Subscriptions)
  • Payment systems: Stripe, NMI, Braintree
  • Integrations: Klaviyo, ShipStation, Finale, analytics, ESPs
  • Workflow + automation mapping across the business
02

Ecommerce Optimization & Revenue Growth

  • Conversion optimization (CRO) on product, cart, and checkout
  • Subscription revenue expansion and retention design
  • Customer journey mapping from first click through repeat purchase
  • Klaviyo lifecycle and segmentation improvements
  • Abandonment, winback, and post-purchase flows
  • Technical SEO & site health
03

Operational Efficiency, Cost Control & Scaling

  • Fulfillment system design (ShipStation, Finale, warehouse ops)
  • Inventory, shipping, and order-flow automation
  • Technical debt cleanup and stability work
  • Team/process restructuring
  • SaaS & vendor cost audits
  • ERP and data pipeline oversight as the business grows

Who I Work With

  • DTC companies doing $3M–$20M in annual revenue
  • Run Shopify or WooCommerce
  • Have subscription or membership models (or should)
  • Need technical leadership but not a full-time CTO
  • Feel the pain of system fragility, bottlenecks, or tech chaos
  • Want to scale without burning out their team

Industries

Supplements & Wellness Fitness & Outdoors Consumer Goods Coaching & Education Digital Products & Memberships

Selected Work

Kats Botanicals

Scaling a High-Volume WooCommerce Operation

VP of IT & Systems Architect

Highlights

  • Stabilized a complex WooCommerce ecosystem with multiple plugins and fragile legacy logic
  • Built and maintained custom integrations (NMI, ShipStation, inventory systems, ESPs)
  • Designed and implemented fraud and chargeback mitigation tools and workflows that significantly reduced card testing and dispute costs
  • Reduced subscription churn through better billing, dunning, and customer experience flows
  • Improved site performance and checkout reliability under heavy promotional load
  • Streamlined fulfillment workflows between WooCommerce, ShipStation, and warehouse operations
  • Helped scale tech and operations to reliably support 7-figure monthly revenue

McMillan Running

Subscription & Membership Architecture

Lead Developer & Technical Architect

Highlights

  • Built a customized coaching and training plan ecommerce ecosystem
  • Engineered subscription logic, memberships, and digital product delivery
  • Created calculators and tools that plug directly into the sales and onboarding journey
  • Integrated Klaviyo for behavior-based messaging and lifecycle flows
  • Advised on technical SEO, IA, and site structure for organic growth
  • Automated onboarding and recurring revenue workflows for thousands of paying members

Ways to Work Together

About Andrew

Hi, I'm Andrew — a Fractional CTO & DTC Systems Architect.

For over 20 years I've built and optimized digital systems for ecommerce brands, subscription companies, and high-growth online businesses.

I've architected platforms doing 7-figure months, run engineering and IT teams, led operations, and solved the messy, high-stakes technical problems most agencies aren't equipped for.

My background blends engineering, ecommerce operations, marketing automation, technical SEO, and analytics, so I'm always thinking about both system stability and how those systems drive traffic, conversion, and LTV.

If you're a DTC founder feeling the strain of a fragile or chaotic tech stack, I can help you stabilize, simplify, and scale.

Get in Touch

Ready to stabilize your tech stack and scale with confidence?